October 1, 2008

Ciudad Juarez Introduces Online Case Inquiry System for Legal Representatives

The U.S. Consulate General in Ciudad Juarez, which processes immigrant and nonimmigrant visa applications, has established an online case inquiry system for legal representatives to submit questions regarding the status of pending applications at http://ciudadjuarez.usconsulate.gov/feedback-form.html. The U.S. Consulate established this online inquiry system to provide a secure and fast means of communications between legal representatives and the Consulate and encourages legal representatives to submit inquiries through the online system instead of using phone, fax or regular mail.

Applicants and their family members may continue to submit inquiries via the U.S. Consulate’s call center at 1-900-476-1212 if calling from the United States or at 01-900-849-4949 if calling from Mexico.